May


Work

Consulting:
As I write, I’m 24 hours away from launching a new flexible way of working for one of my clients. It’s been a big push to get it here. I’ve designed Team Discussion guides and template Team Agreement / Ways of Working Canvases, and facilitated the Exec team to reach their own Team Agreement. We’re also publishing it for the rest of the company to read: I love how open they are to working in the open.

Some Internal Communications Strategy pieces too this month. I have my templates of course, but it always surprises me how bespoke they end up. That said, this was for the most complex matrixed business I’ve ever worked with, so off the shelf was never going to cut it.

Coaching:
Lots more coaching this month, a couple of new coaching clients, a 360 feedback coaching programme, and some testimonials I was pleased as punch to read.

Helen, you’ve been amazing! I can’t thank you enough for coaching me through a real turning point in my life and career. I’ve really appreciated your gentle approach and felt throughout that you genuinely cared about me. You gave me space to come up with my own solutions, while also recognising that I needed a bit of structure to help me work through my thoughts and priorities. I’ve learnt so much about myself and what I want from life, it’s been a completely transformative experience. And I can’t wait to start the new role I secured whilst working with you. Thank you!

Head of Communications

A lovely mention on LinkedIn too from Jim Godfrey, with some client feedback. I’ve loved being part of his team of coaches this year.

Other work stuff:
Migrated my emails over to Microsoft to try and bring some order to my just-about-manageable tech mayhem. When you run your own business you really miss those wonderful, patient people in IT support. It’s been a massive energy drain, I won’t lie. It’s sort of 90% working.


Growth

Did two fast and fabulous training sessions with Kirsty Lewis at the School of Facilitation, and a thought-provoking taster session with Julia Slay at Facilitation 101. Together, they’ve filled me with new ideas and inclusive practices for working with groups.

Favourite, and slightly frivolous tip from Kirsty: wear lipstick when facilitating virtually as it helps lip readers understand you better (and, I think, shows you think your participants are worth it).


Community

I’ve been amazed at the stonking progress Smartphone Free Childhood have made in a few short months. We are starting to see cultural norms shift around giving children smartphones. Read about St Albans becoming the first UK city to go smartphone-free for under 14 year olds (The Guardian). I’m working with my daughter’s Headteacher to deliver a parent forum on the topic. (There are dysfunctional executive teams I’d find less intimidating than the school-gate parents audience).

I helped on the school trip to Royal Victoria Country Park, with 90 six and seven year olds. I’m the link governor for History so it was good to relearn about Florence Nightingale’s persistence in the face of being told to go home by men who thought they knew better. There’s such an appealing and enduring simplicity in historical stories told to 7 year olds – stripped right back to the most important events, messages and morals. I also learned that I am much better suited to helping the school in ways that don’t involve confined spaces with 50 young children (I’ve been to quieter Muse gigs than that coach journey).


Listen

I’m preparing to facilitate a two-day strategy offsite for the exec team of one of my clients, so I’m enjoying genning up on new and different ways to approach these enormous investments of time and money. Highlight so far: Your PowerPoint Deck Is Not A Strategy from The Ready.


Read

I read (listened to) Jonathan Haidt’s Anxious Generation. It was compelling, appalling at times, but ultimately, hopeful. I’d recommend it to any parent, whether they have phones in the house already or not. He recommends new norms that will improve the mental health of our children for the long term.

For Strategy, I’m digging into old favourites Brave New Work, and a new acquisition: Every Team Actually Doing Business Better from the people behind Business Four Zero.

Also, Richard Osman’s Last Devil to Die. As funny, comforting, thrilling and endearing as his others. So good I bought the whole set from Wob and gave them to my mum. I do love a second hand book.


Life

Shooed the family out of the house and welcomed seven wonderful women for a weekend, all turning 40 this year, who I’ve known since I was 16. Wonderful.

We’re into summer term at school, and so it feels like daily trips to school for sports days / special assemblies / transition meetings etc. I’m thankful that for the most part, I can be flexible to be there.

Managed to avoid injuries in netball for another month, and really enjoying the free unleashing of my competitive side, which is usually kept well under wraps (or so I think).

Got the healthcare we needed (like Rishi: privately unfortunately… but fortunately for us). Which has been lots of admin, but quietly, a little bit life-changing.

I’d love to commit to a weeknote, but as I described to a client this week, ‘toddler steps’ are sometimes okay.


Work

Consulting:
I’m enjoying developing a bespoke flexible working approach for a client, and being given the freedom to run with a participatory and consultative approach. It’s making some waves due to some cultural hangovers from how the subject has been dealt with in the past, but I’m sticking with the mantra:

“make it open, it makes it better”.

(Thanks, Giles Turnbull and Public Digital). If we get to a place where we launch a thing that everyone already knows about, so much the better. 

Coaching:
I’ve taken on some new coaching clients this month – it is great to meet some very different people working in different countries and cultures. I’m also approaching the end of a few coaching engagements, where it’s been a privilege to witness real growth and courage. 

Had group supervision with some coaches I trained with. So lovely to rekindle those relationships after a few months’ coaching on my own. Everyone has come so far since qualifying last year.

Other stuff:
Working with Holly McCulloch to develop some illustrations to support some personal work and projects – which is a total delight and very exciting! WIP snapshot…


Growth

Nothing hugely noteworthy this month but I’ve signed up for some facilitation training to polish my skills, in advance of a couple of team days on the horizon. 

Set my sights on the International Coaching Federation Associate Coach Certification application and exam for later this year. 


Community

I set up the Smartphone Free Childhood group for our kids’ schools and am trying to figure out some next steps. Full of admiration for Clare and Daisy who founded the movement with a view to restoring a play-based childhood that builds social skills, and protecting very young children from harmful content. Feels like Citizens in action!

Booked in a pro-bono coaching programme for someone who has been a massive help to our family over the last two years.


Listen

Loving the back issues of Fixable, by Anne Morris and Frances Frei.

Discovered At Work with the Ready – a spirited podcast about a new way of consulting from the company behind Brave New Work, a book that has really influenced my thinking on organisations. 


Read

Started reading James Timpson’s The Happy Index. TBH, I’m barely beyond the introduction, but I visited a Timpsons to get a new battery for my son’s watch and I experienced everything the book promised. Greeted by a friendly worker, who upon finding that the watch was on its last legs, replaced the battery for free and gave it back to me with a smile. After reading a few pages, my expectations had been raised, and then they were surpassed in reality.

Also, children’s books! Reading Katherine Rundell’s Impossible Creatures brought me so much joy that I bought all her other books. Reading them has been felt like a warm bath for the brain. “Why You Should Read Children’s Books Even Though You Are So Old And Wise” is a favourite so far. The answer? Chiefly hope, but also universal truths about human character. 


Life

Visited friends in Bath, it had been too long since we’d caught up. And an impromptu bonus – meeting Jim Godfrey in the flesh, who I’ve loved working with on many of my recent coaching engagements.

Spent a slightly damp week in Studland, Dorset with the wider family over Easter. Attempted fossil hunting to little success, but did get some practical geology lessons in. I am very grateful for this annual family tradition instituted by my mum. 

Went back to Back to Netball. Pulled my quad (didn’t warm up properly). But exhilarating nonetheless. 

Negotiating some private healthcare providers with varying levels of satisfaction, because we’ve waited over a year on the NHS. We’re very lucky that it’s even an option, but it’s bewildering nonetheless.